Welcome to Ikigai Events (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [https://ikigaievents.sg/] and use our event management services.
1. Information We Collect
Personal Information: When you contact us, register for an event, or use our services, we may collect personal information such as your name, email address, phone number, company name, and payment details.
Event Information: We may collect information related to the events you are organizing or attending, including event dates, locations, guest lists, and preferences.
Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This helps us understand how you use our site and improve our services.
2. How We Use Your Information
Providing Services: We use your personal information to plan and manage events, process payments, communicate with you, and provide customer support.
Marketing and Communication: With your consent, we may use your contact details to send you promotional materials, newsletters, or other information about our services. You can opt out of these communications at any time.
Improving Our Services: We may use the information we collect to improve our website, services, and overall user experience.
Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests from public authorities.
3. Sharing Your Information
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, event venues, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
4. Your Rights
Access and Correction: You have the right to access and correct any personal information we hold about you. If you wish to exercise this right, please contact us at +65 9061 9467.
Data Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if the information is needed to comply with legal obligations).
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
5. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@ikigaievents.sg
